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FAQs

Questions families may ask.

Does ScoutG use a camera?

No. ScoutG detects falls without video monitoring, to protect privacy.

Does someone have to wear anything?

No. There is no wearable to remember, charge or put on.

Where is ScoutG designed to work?

In the bathroom: one of the highest-risk rooms in the home, and the most private.

Who receives alerts?

The designated family members or caregivers you choose.

Does it call emergency services?

Coming soonEmergency-response boundaries

What happens if internet or power is unavailable?

Coming soonConnectivity and outage behaviour

Can ScoutG detect every fall?

Coming soonValidation results and product limitations

How do I install it?

ScoutG is designed for self-install.

Coming soonPlacement, power and app set-up steps

Can we talk through the device?

ScoutG's hardware includes a microphone and speaker for two-way audio.

Coming soonFinal two-way audio details

Independence for them. Reassurance for you.

Join the ScoutG early-access community.